Shipping & Returns Information

1. SHIPPING COSTS

Shipping costs for Germany

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A NOTICE:

We will be closed from October 2nd to 29th, 2025 .

Orders are possible at any time.

Do you have any questions? We're here for you, even on vacation!

Deliveries will begin on November 3, 2025

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Germany-wide:

We ship by parcel post/small parcel, with a tracking number amounting to EUR 3.80.

Production time, as each product is manufactured according to customer requirements: 1-4 days.

We ship within Europe/EU, to:

Austria, Netherlands, Italy, Belgium, Ireland, Estonia, Croatia, Latvia, Lithuania, Malta, Norway, Slovenia, Czech Republic and Hungary,

with Deutsche Post Warenpost 7.00 Euro premium shipping

Production time as each product is made to customer specifications: 1-4 days plus shipping time

Shipping outside the EU: To Switzerland and the United Kingdom with Deutsche Post Warenpost 6.50 Euro premium shipping

Delivery time, as each product is manufactured according to customer requirements: 1-4 days plus shipping time

2. RETURN:

  • Returns are possible within 14 days. Return requirements: unused and undamaged items.
  • Embroidered products and custom-made items outside the product range are excluded from return.
  • Return costs are borne by the buyer.